Hillcroft Industries, a division of Hillcroft Services, Inc., is celebrating its ISO 9001:2015 certificate of registration for its quality management system. A ribbon-cutting ceremony conducted by the Muncie Chamber of Commerce was held on Thursday, October 5th, 9:30 – 10:30 a.m., at th 501 W. Air Park Drive location.
Hillcroft Industries, formerly Cannon Industries, has performed parts assembly, packaging, kitting, collating, and sorting work for various industries in east central Indiana for over 60 years. Customers have included local businesses, OEMs, Tier 1 automotive suppliers, and international manufacturers and distributers from various industries.
“ISO 9001:2015 certification is a significant milestone for Hillcroft Industries and its employees. It demonstrates Hillcroft’s commitment to a quality management system that focuses on the process approach, continuous improvement, and a robust customer focus that delivers consistent, quality results,” according to Mike Salmon, Vice President of Business Development, who led the company and initiated its journey toward certification. “It’s been a long journey and a cultural shift for many within the company who were unaccustomed to standardized work practices and quality principles. The implementation of a solid quality management system has been transformative for the company, its employees, and the customers who have recognized the results of these efforts. The ISO 9001:2015 certification from SAI Global was ‘icing on the cake’ and affirms our quality management system and helps prepare us for continued, sustainable growth.”
ISO 9001:2015 is an international standard which specifies requirements for a quality management system that wishes to demonstrate the ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements and aims to enhance customer satisfaction.
Hillcroft Services, Inc. provides residential, employment and community support services to individuals with developmental disabilities. The mission of Hillcroft is to provide innovative services and supports for People with disabilities and their families, resulting in extraordinary differences in People’s lives. Hillcroft Services encompasses several divisions: ABA Clinic, Creativity Unlimited, Hillcroft Industries and Reliable Transport. It is also a provider of residential and therapy services.
For more information on Hillcroft Industries, contact Mike Salmon, VP Business Development, or Michael Whitlock, VP Business Operations, at 765-284-4166.